Delete Account — soulMates

How to delete your account

You can delete your soulMates account and all associated data directly from the app. Follow these steps:

  1. Open the soulMates app on your device.
  2. Go to the Music Profile tab (the brain icon in the bottom navigation).
  3. Scroll to the bottom of the page.
  4. Tap Delete Account (in red).
  5. Confirm by tapping Delete in the dialog.

What gets deleted

When you delete your account, the following data is permanently removed:

Local data stored on your device (cached tracks and preferences) is also cleared when you delete your account.

This action is permanent

Account deletion cannot be undone. If you wish to use soulMates again, you will need to create a new account.

Need help?

If you are unable to access the app or need assistance deleting your account, contact us at soulMates@mail.provable.dev with the email address associated with your account.